RETURNS

At Modern Zodiac, we strive to provide our customers with the best possible shopping experience. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your satisfaction.

Return Period: You may return your purchase within 30 days of the original purchase date.

Eligibility for Returns: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

Return Process: To initiate a return, please follow these steps:

  1. Contact our customer service team at modern.zodiac11@gmail.com to obtain a Return Authorization (RA) number.

  2. Clearly write the RA number on the outside of the package.

  3. Pack the item securely, including all original packaging, tags, and accessories.

  4. Ship the package to the address provided by our customer service team.

Return Shipping Costs: Customers are responsible for return shipping costs. The original shipping costs will be deducted from the total refund amount.

Refund Method: Upon receiving and inspecting the returned item, we will issue a refund to your original payment method. The refund will be for the purchase price less the original shipping costs.

Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.

Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team within 72 hours of receiving the product for assistance.

Contact Information: If you have any questions or concerns regarding our return policy, please contact our customer service team at modern.zodiac11@gmail.com

Thank you for choosing Modern Zodiac. We appreciate your business and strive to ensure your satisfaction with every purchase.